VISITATION POLICY & GUIDELINES
At Gov. Juan F. Luis Hospital & Medical Center (JFL), we collaborate with patients, families, and friends to create a safe and comfortable healing environment. Family and support persons play a crucial role in the healthcare process, and visitation is encouraged while maintaining a safe and therapeutic setting for all patients.
Patient Rights
Each patient has the right to designate a family member or support person of their choice. JFL does not restrict, limit, or otherwise deny visitation privileges based on race, color, nationality, religion, sex, gender identity, sexual orientation, or disability.
Visiting Hours
Visiting hours are from 8:00 AM to 8:00 PM. Patients are allowed one (1) visitor at a time during visiting hours. Exceptions may be made at the discretion of the unit and/or physician based on patient needs and unit activities.
Special Circumstances
- Patients scheduled for surgical procedures are allowed one (1) support person. The support person is not permitted to remain in the Operating Room during the procedure.
- Birthing mothers are allowed one (1) support person to remain in the room.
- Outpatient and inpatient dialysis units have a strict no-visitation policy.
Visitor and Support Person Expectations
- All visitors must enter through the North Entrance located at the Administration Building.
- Visitors must wash their hands upon arrival, before leaving, and after any physical contact with the patient.
- Visitors may remain in the patient’s room during tests or treatments unless the patient requests privacy or the care team requires a private examination.
Children’s Visitation
- Children under the age of 13 are not permitted to visit, except in Labor & Delivery and Pediatric Units.
- Children must always remain in the patient’s room and must be supervised by an adult.
Prohibited Conduct
The following behaviors are not tolerated:
- verbal harassment
- bullying
- physical assault
- profanity
- inappropriate touching
- threats or intimidation
- sexually explicit comments or suggestions
- interfering with staff providing care and services
- unauthorized video or audio recording
- destruction or damage of hospital property
- possession of weapons of any kind.
Tobacco-Free Campus
Smoking or the use of tobacco products is not permitted anywhere on JFL campus.
Thank you for helping us maintain a safe, respectful, and healing environment for all patients, families, and staff.